Taking care of your loved ones is what we do best.
We approach the delivery of care on what we call “The Care Partnership” basis. Simply, this means that you and your family retain full control of how your care should be delivered. We will deliver that care following a detailed assessment, and will do so on your behalf and with your permission.
We will treat you with respect , we will maintain your dignity, and we will always try to comply with your individual wishes and preferences.
Coronavirus (COVID-19) Information
The health and safety of our Residents and Colleagues is our top priority. As such, we have restricted non-essential visits to our care homes until further notice. We have not taken this decision lightly, but we want us to do everything possible to keep the Residents in our care safe and well. We believe that restricting non-essential visits, including routine visits from loved ones, is the best thing that we can do to safeguard the health of our Residents and Colleagues during this time. We have also stopped all visits from individuals such as professionals and contractors carrying out nonessential work, entertainers and hairdressers
We will only be able to allow visits under emergency circumstances, and these must be agreed with the Home Manager.
Please do not attempt to arrange a visit to a home for any reason if you currently feel unwell, particularly if you have a cough, a fever or high-temperature, or have shortness of breath, if you have been in contact with someone who may have coronavirus, or if you are currently self-isolating.
We fully appreciate the benefit to our Residents of receiving a visit from a loved one and will constantly review this position in light of further Government guidance and the fast-moving situation.
updated on Wednesday 25th March 2020
We go to great lengths to accommodate service users on an individual basis, and build very strong relationships with each service users family.
We invest in our staff by ensuring that they have access to relevant training and development opportunities, and ensure that they are actively supported through regular individual supervision.
We are extremely transparent in all aspects of our service delivery. We actively include representatives of the service users and families in care packages, and conduct six monthly care reviews alongside them.
How we can help your loved ones…
Personal Care, or Residential Care as it is often known as, is care provided by trained carers rather than nurses. People who require personal care may need assistance with washing, dressing, eating and mobilising. They may need input from District Nurses and the Home would involve other professional services as necessary.
Nursing Care means that the care provided is overseen by a Registered Nurse. Care may still be provided by trained carers, but there will be a Registered Nurse on duty at all times, who will be responsible for the overall provision of your individual care needs.
The term ‘dementia’ describes a set of symptoms that include loss of memory, mood changes, and problems with communication and reasoning. There are many types of dementia. The most common are Alzheimer’s disease and vascular dementia. Our staff receive specific training to be able to help and stimulate residents with dementia.
End of Life Care
As we approach the end of our life, we may need extra, person-centred support and care. This can be to ensure that we receive the care we need, keep us pain free and offer us the support we need.
Respite care is short term care that allows a carer to have a break, whilst ensuring that their loved one receives the care that they need. Respite care can be planned which allows a carer to schedule breaks, or it could be to help with an emergency.
Moorend place receives Outstanding in care
CQC inspected Moorend Place on the 10th March 2020. We are delighted that the home was rated Outstanding in Care. Emma Smith Home Manager is very proud of the rating and says all her staff genuinely care for the residents and work very hard to make sure they are cared for very well. This is reflected in the CQC report that is now available to read on the website
Want to know more about our facilities? Activities? Or would like to arrange a view at a home near you? Then leave your details below, with a message about your enquiry. A dedicated member of the team will be in touch to help you out.
Featured care home
1 Main Street, Bishop Auckland, DL14 6SL
Set in the small town of South Church, Church View is a residential care facility capable of accommodating up to 45 clients. We have a very homely atmosphere and place great emphasis on the care we deliver.
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Roseberry Care Centres is a company where people matter, and that applies to our staff as well as to the people who use our services.
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I find Roseberry Care Centres a good company to work for as it cares for its employees and clients. It's a friendly and honest environment, and all around caring. Also, they give us the encouragement and determination to further our careers.
I enjoy working for Roseberry Care Homes because it's a clean and friendly environment. They listen to our views and take care of the residents. They push for perfection, providing all up-to-date equipment to make it easier for all residents and staff. Looking after the health of us all is their number one priority!
I have been employed at Lowgate as Activities Coordinator for the last four years. I think everyone who knows me would say I love my job and at times become totally engrossed and absorbed in the community of Lowgate. That’s how I see this place we are a team, from the management to the staff, residents and relatives we are all in it together. It’s a home from home, a place of laughter and fun. I love the never ending positivity, commitment and kindness of my work colleagues. I am proud to work at Lowgate and hope my own involvement and passion for my job help to enhance the lives of the people who live and work here.
I have been working at Moorend Place for just over 4 years. During my time at Moorend, I have developed new skills and abilities. I am happy working here because it is local for me and the staff are nice to work with.
I’ve worked at Moorend Place for over 3 years now. I love working here. I enjoy being part of a team that provides good care to our residents. It feels like being in a family environment and, even though it’s challenging at times, I really enjoy being here.
I’ve worked at Moorend since March 2010. From one day to another can be challenging and two days never seem the same. I feel privileged to work in the environment of a care home. I like to feel that I can make a difference to peoples’ lives who suffer from dementia. I don’t ever wake up and don’t want to come into work.